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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

Bank for your needs

I am very happy with chase, easy app in use, and giving me cashback for my spending Reviewed on: 14th February 2026

Fantastic banking app.

Fantastic banking app. Really user friendly. Love the 1% cash back and round up savings. Reviewed on: 14th February 2026

always there to answer and sort out any queries rega...

always there to answer and sort out any queries regarding account if any problems occur even on weekends you dont get that with high street banks money payed in out straight away and you get notified every time so can keep eye on all monies Reviewed on: 14th February 2026

Highly recommend

I like the multiple account feature. Cash back and round up. I’ve always had a quick response from customer service. Reviewed on: 14th February 2026

Good Bank

I have been with Chase a few years and any problem is dealt with immediately. Slight oroblems is interest rates low for savings and they don't currently offer loans Reviewed on: 14th February 2026

The best for returns on both current and savings acc...

The best for returns on both current and savings accounts. Reviewed on: 14th February 2026

Brilliant bank excellent customer service

Brilliant bank excellent customer service Reviewed on: 14th February 2026

All round excellence

App clear and easy to use, customer service always helpful and friendly without a wait. Excellent! Reviewed on: 14th February 2026

On line Banking

I think everything is easy to navigate I was a bit dubious about online banking but now I love it Reviewed on: 14th February 2026

The easy account

Easy to use, decent intrest rates, always available to help with a problem Reviewed on: 14th February 2026

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