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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

Great bank

No problems since joining. Rates are competitive and communication is good. Reviewed on: 12th April 2024

Brilliant bank excellent customer service

Brilliant bank excellent customer service Reviewed on: 14th February 2026

All round excellence

App clear and easy to use, customer service always helpful and friendly without a wait. Excellent! Reviewed on: 14th February 2026

On line Banking

I think everything is easy to navigate I was a bit dubious about online banking but now I love it Reviewed on: 14th February 2026

The easy account

Easy to use, decent intrest rates, always available to help with a problem Reviewed on: 14th February 2026

Excellent service and features.

Excellent service any time I've had to get in touch. They have loads of features and benefits on their current account and Chase saver accounts with competitive interest rates and cash back on certain purchases. Reviewed on: 14th February 2026

Perfect bank wouldn't change now

Perfect bank wouldn't change now Reviewed on: 14th February 2026

Cashback not so great

Used to be excellent t cash back, now barely worth it as only supermarket and transport Reviewed on: 14th February 2026

Chase are an excellent banking system they are with...

Chase are an excellent banking system they are with every step of the way Reviewed on: 14th February 2026

Easy to use App.

Easy to use App. Transactions are updated immediately with accurate description.. Quick reply when contacting Customer Service. Reviewed on: 14th February 2026

Best bank in uk travelling abroad or in the uk your...

Best bank in uk travelling abroad or in the uk your granted the best customer service Reviewed on: 14th February 2026

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