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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Joined chase and would never look back

Joined chase 2 years ago and honestly would never look back! Always been very helpful when needed customer service and they have always offered good incentives too! Reviewed on: 13th April 2024

Chase is a superb bank.

Chase is a superb bank. The app is easy to use. Good interest rates. I think the round up is fantastic with 5% interest.1% cash back.Easy to use abroad and no charges.I have recommended to family and friends who have all switched ro Chase. Reviewed on: 13th April 2024

Excellent customer service.

Excellent customer service. Always a person to speak to. Not kept holding on the phone for hours Reviewed on: 13th April 2024

Easy app to use , always pick phone up when needed g...

Easy app to use , always pick phone up when needed great interest rates Reviewed on: 13th April 2024

chase is very easy to use and the rates are very good.

chase is very easy to use and the rates are very good. I have recommended a few friends to use it and everyone has found it satisfactory. Reviewed on: 13th April 2024

Easy to open an account which offer excellent benefits

Simple process to open the account. Excellent benefits included in with the account. Excellent service provided. Reviewed on: 13th April 2024

Great start easy to use app great customer service s...

Great start easy to use app great customer service support Reviewed on: 13th April 2024

Great customer service and cash back

Great customer service and cash back Reviewed on: 13th April 2024

Easy access, and love my cash back

Easy access, and love my cash back Reviewed on: 13th April 2024

I have recently opened a Chase current and savings a...

I have recently opened a Chase current and savings account following a recommendation from 'Martins Money'. I am delighted with the service I receive and the ease of their mobile banking app. Reviewed on: 13th April 2024

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