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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48898)

Review of the Chase Bank, Current account:

A great banking app for everyday banking

I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

Great benefits compared to competitors.

Great benefits compared to competitors. E.g. cashback, high interest rates. Would highly recommend to family and friends. Reviewed on: 14th February 2026

The perfect account, app is very easy to use and see...

The perfect account, app is very easy to use and see everything you need in one place. Also, being able to see the J.P. Morgan Personal Investing data on the same app saves so much time and is much easier. So is the ease of transferring money between them Reviewed on: 14th February 2026

What’s not to love !

Love my Chase current account, credit card, savings accounts and App. Easy to use and easy to find help. Also easy to use cards in the USA and elsewhere abroad, fee free. Good savings rate, cash back & fab Round-up at 5% ! Reviewed on: 14th February 2026

Great bank

Great bank easy to use app akways ip to date Reviewed on: 14th February 2026

A breath of fresh air

Easy to use, good value, careful approach to security. Reviewed on: 14th February 2026

Trivially easy to setup and a very easy app to use.

Trivially easy to setup and a very easy app to use. I also enjoy the ability to create new accounts in a flash. Competitive interest rates, cash back and the round-up account make it good value. Reviewed on: 14th February 2026

Great online account

Easy online account and Great new insurance package at a great price Reviewed on: 14th February 2026

The best debit card for travelling.

I use it for travelling abroad. Very easy and stress free card for paying for different retailers and withdrawing cash all around the world. Customer service is the best. 24/7 from abroad to chat and waiting time for the call is always minimum compare to others. I had a transaction which I did not purchase and Chase automatically declined but block my card from fraudulent. They asked me to call them to unblock the card however I was in abroad and my phone provider did not allow me to call back to UK. Chase then tried to call me but my phone couldn’t receive the calls either. Cut the story to short I had to chat with my phone provider which took me way longer to find their contact than Chase contact from App. Finally I could call Chase but once I was holding their answer I chatted to let them know they could call me. Within seconds a lady called me and all problem were solved after a few mins. She stayed on line and make sure I could use my card as well as change my account details so that the declined transaction could not be re-charged as they believed that was not purchased by me. And very easy to organise where transactions are for different uses, restaurants, shopping, etc! I have used Chase for all around the world, last year I have been to at least 6 countries. And the money transfer to and from Chase to my other accounts is less than 10s. Sometime I have to do it while I’m queuing to pay or while paying at the cashier as suddenly find out not enough money in my Chase account. I don’t have to hold the queue or let the cashier wait, it just done and can pay again in very short amount of time. Reviewed on: 14th February 2026

Excellence

Very good banking app excellent rewards system cannot fault this bank very pleased with service & options available Thank you Reviewed on: 14th February 2026

Is a great bank great customer service well done.

Is a great bank great customer service well done. Reviewed on: 14th February 2026

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