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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Simple and easy to use app, great for everyday use a...

Simple and easy to use app, great for everyday use and overseas spending with no charges abroad. Reviewed on: 12th April 2024

Great rates

Can have a savings account for different things, I’ve moved all my HyperJars Reviewed on: 12th April 2024

Easy banking, great customer service and it's a grea...

Easy banking, great customer service and it's a great app for banking Reviewed on: 12th April 2024

Cashback on current account very good

Cashback on current account very good Reviewed on: 12th April 2024

Chase is a great bank, specially with the cashback o...

Chase is a great bank, specially with the cashback options. I started with Chase back in the States and took advantage of loads of cashback opportunities that came up with time. Reviewed on: 12th April 2024

Great service and making your money worth

I had Barclays account for the past 19 years that I have been in this country only to find out the other day the interest they are giving me is so poor, I tried to contact customer service to take my savings to Chase bank and until now it has been no possible. CHASE is now giving me worth of the money I saved and spend so is a win win situation plus the customer service is outstanding! So glad I listen to my friend to open an account with you guys! Now all my direct debit and standi ng orders are with you! Can't wait to be the main account once I manage to close the other one and stop making my life so difficult. Thanks Chase! Reviewed on: 12th April 2024

Very efficient, I needed to change my email and it s...

Very efficient, I needed to change my email and it sorted quickly Reviewed on: 12th April 2024

Value for money with lots of rewards

Value for money with lots of rewards Reviewed on: 12th April 2024

Great 'all-round' bank, would highly recommend to al...

Great 'all-round' bank, would highly recommend to all I know Reviewed on: 12th April 2024

Cashback

1% cashback is very good and app is so easy to navigate. Reviewed on: 12th April 2024

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