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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Quick responses to query sent in over chat function

Quick responses to query sent in over chat function Reviewed on: 14th February 2026

The Chase App is easy to use with good customer service

The Chase App is easy to use for a current account with a 24 hour warning of upcoming payments to ensure you have enough funds to pay the bills. It is easy to make payments into and out of the account. If there are any queries, you can speak to a real person who is professional and will advise on the best way to proceed Reviewed on: 14th February 2026

Great account .

Very flexible and versatile account. Made the switch about 2 years ago now and haven’t given it another thought to change. Reviewed on: 14th February 2026

Very good.

Very good. Goid experience with chase. Easy to use. Reviewed on: 14th February 2026

Excellent service

I have had very few issues with this bank but when something has occurred, they have remedied the situation efficiently. Reviewed on: 14th February 2026

Great very easy to use , good app & customer...

Great very easy to use , good app & customer services Reviewed on: 14th February 2026

Easy to set up.

Easy to set up. Excellent app. Great for use abroad Reviewed on: 14th February 2026

Always respond quickly when needed.

Always respond quickly when needed. But rarely need to. Easy to set up savings targets, payees, and new accounts. Love the no charge international element. So easy to transfer funds. All communication clear Reviewed on: 14th February 2026

Chase review

Great app really good at what they do Reviewed on: 14th February 2026

Great App works well and fast without glitches and e...

Great App works well and fast without glitches and error messages unlike other bank and card apps I have. Had an issue with a non valid payment and the chap I spoke to was calm, knowledgeable and sorted instantly. A relief! Reviewed on: 14th February 2026

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