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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Chase Current Account Review.

When i started Banking with Chase they provided payback when you used your account for the first year. They then changed the rules making it harder to get this reward. If they did what most Banking establishments do and reward against each spend rather than using the arbitrary companies category rating it would potentially be a scheme worth considering meeting the criteria to avail your self of. In my opinion other Banking Institutions offer better and more consistent services. Despite this one negative I find Chase to be honest and reliable but they are my number two Bank. Reviewed on: 14th February 2026

Great bank!

Excellent bank, very happy with their services, never let me down within my 2 year experience with them. Reviewed on: 14th February 2026

Great , easy to use and very supportive

Great , easy to use and very supportive Reviewed on: 14th February 2026

really helpful customer service!

really helpful customer service! a very good app very easy to use and also easy access the customer service section. in my first year i get a boosted saving account and 1% cashback which is amazing Reviewed on: 14th February 2026

Quick responses to query sent in over chat function

Quick responses to query sent in over chat function Reviewed on: 14th February 2026

The Chase App is easy to use with good customer service

The Chase App is easy to use for a current account with a 24 hour warning of upcoming payments to ensure you have enough funds to pay the bills. It is easy to make payments into and out of the account. If there are any queries, you can speak to a real person who is professional and will advise on the best way to proceed Reviewed on: 14th February 2026

Great account .

Very flexible and versatile account. Made the switch about 2 years ago now and haven’t given it another thought to change. Reviewed on: 14th February 2026

Very good.

Very good. Goid experience with chase. Easy to use. Reviewed on: 14th February 2026

Excellent service

I have had very few issues with this bank but when something has occurred, they have remedied the situation efficiently. Reviewed on: 14th February 2026

Great very easy to use , good app & customer...

Great very easy to use , good app & customer services Reviewed on: 14th February 2026

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