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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

A great banking app for everyday banking

I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

Wonderful bank.

Wonderful bank. Current account is fantastic with the roundups and cash back. Great savings account as well. Reviewed on: 14th February 2026

10/10 for customer service.

Have been with Chase for about a year, customer service is excellent. Reviewed on: 14th February 2026

Customer Service

I have found them to be excellent at handling any of my questions it’s like talking to a friend . Reviewed on: 14th February 2026

Only use the app but it’s excellent

Only use the app but it’s excellent Reviewed on: 14th February 2026

Chase have been brilliant and have smashed the compe...

Chase have been brilliant and have smashed the competition out the water Reviewed on: 14th February 2026

Great current account and cash back on everyday spen...

Great current account and cash back on everyday spending Reviewed on: 14th February 2026

An excellent account

An excellent account that keeps you up to date by the minute Reviewed on: 14th February 2026

Real easy to set up and it did what it...

Real easy to set up and it did what it said on the tin Reviewed on: 14th February 2026

Initially easy to set up, easy to navigate on the ap...

Initially easy to set up, easy to navigate on the app, it had a good offer for savings so I opened a savings account, which was easy to do. I use the features such as cash back and round up. I really like these. I’ve looked at investing app linked to chase but wasn’t the right time for me, i will be coming back to that it’s on my to do list. Reviewed on: 14th February 2026

Great Easy Banking

Easy transactions, excellent communication and trustworthy. Very easy to use AP. Reviewed on: 14th February 2026

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