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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Modern bank

Easy to set up account. Clear user friendly app. Convenient and reliable. Reviewed on: 23rd February 2026

Easy to use and love the features.

Easy to use and love the round up and savings features Reviewed on: 23rd February 2026

A no faff banking experience that I would recommend.

Setting up the account was so simple. No faff or noise. Excellent user friendly saving options. Reviewed on: 23rd February 2026

Great bank.

Great bank. Easy to open an account as well as use and navigate the app. Good lay out and functional. Reviewed on: 23rd February 2026

I just love the Chase app and its simple facility.

I just love the Chase app and its simple facility. the 'Round-up" feature is excellent and the ability to then transfer your accumulated pennies into the Nutmeg ISA is just brilliant. I never thought I'd be able to save anyting but with this, I have saved a thousand pounds without even noticing it. Fantastic. Reviewed on: 23rd February 2026

The best bank!

Very good bank which has a fantastic app to manage your money. Reviewed on: 23rd February 2026

Always someone easy to contact.

Always someone easy to contact. Questions or issues always sorted quickly. Reviewed on: 23rd February 2026

Help chat answers very quickly

The app is super user-friendly, and I can contact help chat anytime and less than in a minute. They answer any question in a easy and kind way. I can also freeze the phsical card or online easily. I have earned awards as well! Reviewed on: 23rd February 2026

App very easy to use

App is very easy to use and account set up was straightforward. Reviewed on: 23rd February 2026

Love this bank, easy to set up!

Love this bank, easy to set up! Easy to use app wouldn’t bank anywhere else now Reviewed on: 23rd February 2026

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