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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use App, customer service excellent.

Easy to use App, customer service excellent. Reviewed on: 12th April 2024

A great way to spend and save!

A great way to spend and save! I can ring-fence my regular spending and earn cash back on everyday expenses. The app on my phone is easy-to-use and so I can keep up-to-date with my account. Reviewed on: 12th April 2024

Very suitable account

Quick application, easy to manage the account. Reviewed on: 12th April 2024

Never had an issue so I have never felt the need to...

Never had an issue so I have never felt the need to ring customer services. My friend recommended chase to me. She had spoken to customer services & said they are second to none. Reviewed on: 12th April 2024

Superb banking app

Superb banking app, clear and concise use of the site along with excellent two stage verification process so added security when moving or spending your hard earned money. Reviewed on: 12th April 2024

Excellent

It's convenient and easy to use, they have great offers and love their rewards scheme Reviewed on: 12th April 2024

Excellent, friendly and prompt Customer see

My experience with chase bank has been excellent, they have a very warm customer service that I can get in touch with via phone call any minute of the day including midnight. Last week when I was confused about their %AER and how it works, I called their customer service line and the lady was very friendly, helpful and patient with me, she took time to explain it well for me to understand. Again, 2 days ago, when I wanted to move money from my savings Acc to current, I called them and they quickly answered and guided me through the process in real time, and I did it on the app as they guided me through it. Their service is superb, customer friendly and excellent. I have brought my wife and three friends to bank with Chase. Reviewed on: 12th April 2024

My review

Chase app is very user friendly and has a lot of opportunities to benefit from financially. I would say it’s the best app to make your money go far. Reviewed on: 12th April 2024

It is nice to receive 1% on your balance

It is nice to receive 1% on your balance Reviewed on: 12th April 2024

Would definitely recommend

Very helpful staff every time I’ve contacted them. Especially helpful after I was a victim to an online scam. Cannot praise them enough, five star ⭐️ Reviewed on: 12th April 2024

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