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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent so far wish I had opened an account sooner...

Excellent so far wish I had opened an account sooner just wish the savings rate was higher and didn't follow the bank of England rates Reviewed on: 14th February 2026

Chase delivers procative and supportive banking

Chase’ approach to banking and the ease of use of its App is refreshing. It’s positive, dynamic and user friendly. Providing rapid and supportive customer care. Reviewed on: 14th February 2026

Great, round ups soon add up.

Great that they do round ups on purchases and also rewards on spends. Reviewed on: 14th February 2026

The best bank account I’ve experienced to date.

The best bank account I’ve experienced to date. Excellent customer service and super user friendly app with good interest rates on savings and customer rewards. Reviewed on: 14th February 2026

Do the use cheese so much because you've changed the...

Don't use cheese so much because you've changed the way you do your cashback rewards Reviewed on: 14th February 2026

Any problem I have had, sorted very quickly

Any problem I have had, sorted very quickly Reviewed on: 14th February 2026

Needed to use chat a few times, have been answered i...

Needed to use chat a few times, have been answered immediately, and issues resolved quickly and efficiently. The staff are always polite and friendly. Love the variety of accounts I can have for one debit card, it helps me keep my finances under control. Reviewed on: 14th February 2026

The Chase current Account

24/7 customer service and very helpful and an excellent app, plus cashback on your travel and supermarket shopping. Reviewed on: 14th February 2026

Chase Bank current account - excellency in action

I love the ease of access when there is an issue. I also love the facilities that enables the changing of the card number or PIN should I be worried about any fraud concern. Reviewed on: 14th February 2026

Fantastic

Fantastic service, easy to use app, great benefits. Reviewed on: 14th February 2026

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