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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Good every day account

Easy to manage, straight forward everyday bank account. Love the cash back feature. Reviewed on: 14th February 2026

Customer service never resolve problems.

Customer service never resolve problems. Just give the same AI answers Reviewed on: 14th February 2026

Easy app access for opening and maintaining accounts.

Easy app access for opening and maintaining accounts. Great interest rates on savings accounts. Really handy for travelling abroad as well as no fees. Reviewed on: 14th February 2026

Excellent so far wish I had opened an account sooner...

Excellent so far wish I had opened an account sooner just wish the savings rate was higher and didn't follow the bank of England rates Reviewed on: 14th February 2026

Chase delivers procative and supportive banking

Chase’ approach to banking and the ease of use of its App is refreshing. It’s positive, dynamic and user friendly. Providing rapid and supportive customer care. Reviewed on: 14th February 2026

Great, round ups soon add up.

Great that they do round ups on purchases and also rewards on spends. Reviewed on: 14th February 2026

The best bank account I’ve experienced to date.

The best bank account I’ve experienced to date. Excellent customer service and super user friendly app with good interest rates on savings and customer rewards. Reviewed on: 14th February 2026

Do the use cheese so much because you've changed the...

Don't use cheese so much because you've changed the way you do your cashback rewards Reviewed on: 14th February 2026

Any problem I have had, sorted very quickly

Any problem I have had, sorted very quickly Reviewed on: 14th February 2026

Needed to use chat a few times, have been answered i...

Needed to use chat a few times, have been answered immediately, and issues resolved quickly and efficiently. The staff are always polite and friendly. Love the variety of accounts I can have for one debit card, it helps me keep my finances under control. Reviewed on: 14th February 2026

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