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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48885 reviews)

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4.94

Based on 48,885 reviews, last reviewed 4th Mar 2026

443400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love the round up feature with the added interest an... Love the round up feature with the added interest and how simple the app is. Being able to swipe down and reset instead of reloading the app is great ... Read more Reviewed on: 4th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48885)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Easy to use app.

Easy to use app.and great interest rate Reviewed on: 19th February 2026

I get cash back and it sums up my spending, so savin...

I get cash back and it sums up my spending, so saving without noticing,. Foreign exchange simple, just use the card as I would at home, the bank gives me the banking exchange rate that day. Reviewed on: 19th February 2026

Great overall banking service.

Great overall banking service. AaT and straightforward to use. Customer service has been excellent. Reviewed on: 19th February 2026

Great rates

Excellent for use on holiday. Great exchange rate and no charges. Good choice of saving accounts. Round up is excellent. Very easy access for telephone banking. All in all very pleased. Reviewed on: 19th February 2026

Great Bank

Right from setting up the account Chase has been brilliant. The website is very intuitive and reasonably easy to navigate. The account facilities are great. Reviewed on: 19th February 2026

great bank, app is easy to set up and use, great cus...

great bank, app is easy to set up and use, great customer service and easy to navigate app Reviewed on: 19th February 2026

Love the no fee to use debit card abroad.

Love the no fee to use debit card abroad. Interest rate is not competitive. The 1% cash back is now too restrictive. Reviewed on: 19th February 2026

Happy, more incentives could be offered

Happy, sometimes do offers for using they're debit card ie amazon voucher, would like to see more of something like this offered Reviewed on: 19th February 2026

I am 77 years old and looking deposit Savings.

I am 77 years old and looking to put my savings in trusted Bank. I contacted Chase customer Services and from my first reception from them I had my hand held and was supported in everyway. I now have a current account that gives me a return when I am spending and a savings account that gives me easy access if required with an excellent interest rate. All under control on my phone app, which I thought I would never do, but to my delight I found it so easy to use. Initially if I was unsure of anything there was a person on the end of the phone to guide me, I'm now very confident & very happy. What more do you want from a Bank! Reviewed on: 19th February 2026

King of all the banking Apps

Just works. All the time. Brilliant App which is both simple to use and insightful with spending habits etc. transfers seem to happen faster than other banks. Always works abroad too, with no fees and hassle. Reviewed on: 19th February 2026

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