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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48901 reviews)

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4.94

Based on 48,901 reviews, last reviewed 17th Mar 2026

445100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The most easy to use banking app ever! The most easy to use banking app ever! Reviewed on: 17th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48901)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Excellent customer service

I had a problem when I was travelling in Thailand and the Chase customer service was excellent Reviewed on: 14th February 2026

Great perks but the time limit on the cash back is a...

Great perks but the time limit on the cash back is annoying. Reviewed on: 14th February 2026

Been with Chase for a while & they’ve been excellent...

Been with Chase for a while & they’ve been excellent Reviewed on: 14th February 2026

I just love the ease of handling my money

I just love the ease of handling my money Reviewed on: 14th February 2026

Fab for budgeting

I love the fact I can budget with several accounts in one place. Everything is instant and slick to sort. Reviewed on: 14th February 2026

Chase are a good choice

Chase offer a free current account, with cash back on some spending. Reviewed on: 14th February 2026

Customer experience

I have always found Chase very helpful, efficient and happy to go the extra mile. Reviewed on: 14th February 2026

Great everyday account.

Great everyday account. Easy access. Perfect for using abroad. Instant information. Never had any problems. Reviewed on: 14th February 2026

Chase bank is exemplary

I could not be happier with my Chase current account. There has not been one hiccup or mistake since I joined the bank almost 4 years ago. The customer service and support from the helpdesk is outstanding. Any contact I have made, both from abroad and at home, has been responded to straight away with helpful and accurate information that resolved the query. The online banking app is so quick and easy to use, far easier than others I have experienced. You are not bombarded with emails from Chase, when you do receive one it contains important and helpful information. Cannot say enough good things about Chase! Reviewed on: 14th February 2026

Best Bank

Chase Bank is so easy to navigate and the keep you up to date of any changes they make. Reviewed on: 14th February 2026

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