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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Good app based account with useful features

Good app based account with useful features Reviewed on: 21st February 2026

I’ve been very satisfied with my Chase current accou...

I’ve been very satisfied with my Chase current account so far. The account is straightforward to use, and the mobile app is one of the best I’ve used — it’s fast, user-friendly, and makes managing daily spending, transfers, and budgeting really convenient. Payments go through quickly, and features like instant notifications help me stay on top of my finances. I also like how seamlessly everything integrates, from debit card usage to online banking. The account setup process was smooth, and the overall experience feels modern and reliable. Customer support has been helpful and easy to reach whenever needed, which adds an extra layer of confidence. Overall, the current account from Chase Bank is a great option for everyday banking thanks to its convenience, strong app experience, and dependable service. Reviewed on: 21st February 2026

User friendly App.

User friendly App. Easy to transfer monies between accounts. Excellent debit card when using abroad. Reviewed on: 21st February 2026

I love the chase banking app the most.

I love the chase banking app the most. So clear and easy. Moving between acciunt is simple. However, the interest back on purchases was better before so I do wish it had stayed the same. Reviewed on: 21st February 2026

I have found chase easy and reliable to work with fr...

I have found chase easy and reliable to work with from the app.. I have found Chase to be efficient in transferring monies across to various accounts ts Reviewed on: 21st February 2026

Great app and service

Very easy to use the app and manage my account Reviewed on: 21st February 2026

Easy account opening and the app does what it needs...

Easy account opening and the app does what it needs to Reviewed on: 21st February 2026

Easy to use app, regular information and I get good...

Easy to use app, regular information and I get good interest Reviewed on: 21st February 2026

Intuitive and efficient

The Chase App just does everything that you need in a simple, quick, intuitive way. You don’t have to go through multiple different screens, switching between app and website or getting mobile phone codes! Everything is there for my convenience. I love having different accounts for different pots of money. the cashback is great and the top-up is a great bonus. the customer service is excellent and quick to respond Reviewed on: 21st February 2026

Easy to manage my money on the app

Easy to manage my money on the app Reviewed on: 21st February 2026

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