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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48606 reviews)

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4.94

Based on 48,606 reviews, last reviewed 17th Feb 2026

104200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great customer service and a good starting bonus rates Great customer service and a good starting bonus rates Reviewed on: 17th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48606)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to deal with customer service

Easy to deal with customer service Reviewed on: 17th February 2026

Good experience

All good - easy to set up, good introductory rates Reviewed on: 17th February 2026

Excellent online bank

Excellent online bank account brilliant app based account excellent abroad Reviewed on: 17th February 2026

Easy to use app, excellent Customer service, easy to...

Easy to use app, excellent Customer service, easy to open an account and not bloated with adds or any other faff. Reviewed on: 17th February 2026

Easy to use

So easy to join use good service good savings rate and perks cash back etc Reviewed on: 17th February 2026

App is great and easy to use versus other banking ap...

App is great and easy to use versus other banking apps of legacy banks Reviewed on: 17th February 2026

It’s good and simple easy to use and clear

It’s good and simple easy to use and clear Reviewed on: 17th February 2026

Customer Service is very good , I would recommend

Customer Service is very good ….they're always able to sort my problems out Reviewed on: 17th February 2026

Chase is user friendly, secure & the customer servic...

Chase is user friendly, secure & the customer service team have been most helpful! Reviewed on: 17th February 2026

Great App that simple lets us get on with banking...

Great App that simple lets us get on with banking Reviewed on: 17th February 2026

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