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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Enjoy having and using Chase for my everyday expending

Enjoy having and using Chase for my everyday expending Reviewed on: 20th February 2026

I have no reservations.

I have no reservations..they work flawlessly Reviewed on: 20th February 2026

Easy to get the account, easy to use app, and I live...

Easy to get the account, easy to use app, and I live the features of the account! Reviewed on: 20th February 2026

Very nice experience, I’m so happy to use this bank...

Very nice experience, I’m so happy to use this bank as they’re so easy to use and make you feel safe. When payments are suspicious they always double triple check to confirm you’re happy to make the payment which gives me confidence to use this bank. I’ve been with them for over 6 years now and it’s the main bank I use. Reviewed on: 20th February 2026

Amazing round-up, unsatisfying savings

The 5% on round-up is amazing, but their savings rate or 2.25% is very poor. The fact that 1% cashback has been severely limited and expires after a month is also disappointing. Reviewed on: 20th February 2026

Chase Bank, excellent in every aspect

Chase Bank, excellent in every aspect Reviewed on: 20th February 2026

Good customer service.

Good customer service. Cashback on everyday spending watered down from initial offering but still nice to have. Reviewed on: 20th February 2026

Great customer services

Great customer service, fast decision, fast open app. Good friendly staff. Reviewed on: 20th February 2026

Excellent customer service

I had an issue that was my fault. Their customer service was better than any bank I have known. Reviewed on: 20th February 2026

Easy to open an account, and clear info on the screen.

The ease of opening an account is really good. All the information about your accounts is on the screen without having to jump around different pages and addresses. So simple to move money, pay monies and transfer between accounts. Reviewed on: 20th February 2026

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