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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use app with loads of info and features.

Easy to use app with loads of info and features. Round up is a great way to set aside and save money effortlessly Reviewed on: 14th February 2026

Clear and easy to use

Clear and easy to use, works well aside saving account Reviewed on: 14th February 2026

Ordered a Xmas present in November when it didn’t ar...

Ordered a Xmas present in November when it didn’t arrive and the vendor was no longer communicating chase refunded the money straight away no further questions no forms to complete no delays excellent service. Reviewed on: 14th February 2026

Excellent service and easy to use App.

Excellent service and easy to use App. Always updated with relevant information, great customer service Reviewed on: 14th February 2026

Easy and simple to use!

Account is easy and simple to use and manage, easy to have separate pots for different things, it’s clear how much I’m spending on what Reviewed on: 14th February 2026

Easy to use abroad.

Easy to use abroad. Exchange rates always updated Reviewed on: 14th February 2026

It an extremely easy bank to use.

It an extremely easy bank to use. I love that you can set up different pots for savings. They offer good rates of interest. I really enjoy using it. It was easy to set up and start using straight away. Their communication when needing help is quick and they listen and offer excellent support. Reviewed on: 14th February 2026

Ease of use good notifications and value for miney

Ease of use good notifications and value for miney Reviewed on: 14th February 2026

Great service on the phone service was great

Great service on the phone service was great Reviewed on: 14th February 2026

Great current account

Chase have always been very helpful. There are some great features of the current account like round up and cadh back. I have always found customer service to be professional and efficient. Reviewed on: 14th February 2026

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