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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Quick and straightforward banking

There is no long waiting period before you are seen or your request is dealt with. Very professional and detailed Reviewed on: 14th February 2026

Excellent app - easy to use and getting cash back ea...

Excellent app - easy to use and getting cash back each month is brilliant Reviewed on: 14th February 2026

Ok better than the rest

All issues are dealt with quickly Reviewed on: 14th February 2026

Good but not excellent.

Good but not excellent. As I’ve said Chase Bank is good but I won’t say it’s excellent. Reviewed on: 14th February 2026

A shop thought they didn’t put my items through but...

A shop thought they didn’t put my items through but they had and did it twice so I had to contact Chase customer services and they got it all sorted out within 5 mins and instantly answered the phone no waiting I was astounded Reviewed on: 14th February 2026

ExcellentDebit Account.

So unusual for anything linked to the Internet, it is so simple and works first time every time. I get a notification instantly to my iPad following all transactions. Reviewed on: 14th February 2026

Chase Bank has been the best bank I’ve ever been with.

Chase Bank has been the best bank I’ve ever been with. Their customer service is outstanding, always quick to respond and genuinely helpful whenever an issue comes up. Whether it’s a question about my account or resolving a problem, they handle everything efficiently and professionally. I feel confident knowing my finances are in good hands with a bank that truly values its customers. Reviewed on: 14th February 2026

Great current account for online digital experience.

Great current account for online digital experience. Reviewed on: 14th February 2026

Brilliant bank

Very reliable always easy to contact Reviewed on: 14th February 2026

Issue free

Had no problems easy to use hassle free Reviewed on: 14th February 2026

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