Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48901 reviews)

View other Chase Bank products

4.94

Based on 48,901 reviews, last reviewed 17th Mar 2026

445100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The most easy to use banking app ever! The most easy to use banking app ever! Reviewed on: 17th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48901)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great bank account

Chase has reward as you spend and very good savings rates. Also can use the card abroad all round good account Reviewed on: 13th February 2026

Great customer service and support team

Great customer service and support team Reviewed on: 13th February 2026

Had some fraud activity on my current account and de...

Had some fraud activity on my current account and despite being a digital bank they responded quickly and efficiently. Excellent customer service and regardless of who I contacted they understood the case and gave detailed updates until it was resolved. Reviewed on: 13th February 2026

Chase bank card good for all shopping.

I use my chase bank card for all shopping requirements and they pay you back a small percentage which is very good, it's a shame now they have removed the interest payments on my current account. Reviewed on: 13th February 2026

Always had exceptional service from chase, and they...

Always had exceptional service from chase, and they have great interest rates too. I like the easy interface of the app, never had any issues. Reviewed on: 13th February 2026

No issues.

No issues. Very easy to use the app and help is there when I need it. Reviewed on: 13th February 2026

Brilliant current account,

Love my current account - love the saving pots, cash back and round up. really good account and service and the convenience of using my account abroad with no exchange fee and the decen currency conversion Reviewed on: 13th February 2026

Amazing support and customer service

I have raised multiple support cases with chase and each and every time they have responded instantly and always answered everything I needed help with. I most recently had a company refuse our deposit back on a £375 purchase and chase handled it all and got our money back. Also, the security on transferring money is second to none. Reviewed on: 13th February 2026

good bank no problems would recommend

good bank no problems would recommend Reviewed on: 13th February 2026

customer service was very efficient

customer service was very efficient in answering questions Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Black Account
from NatWest 4.22 from 231 reviews
Current account
from Triodos Bank 4.93 from 8150 reviews
Current account
from The Co-operative Bank 4.08 from 414 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 374 reviews
Savings
from Chase Bank 4.94 from 22981 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub