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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to use and quick to respond.

Easy to use and quick to respond. Live chat is great tool, better than most big banks and great customer service even when abroad. Reviewed on: 13th February 2026

Cashback is very worthful using

Cashback is very worthful choosi Reviewed on: 13th February 2026

Best bank brilliant amazing customer service can not...

Best bank brilliant amazing customer service can not find a better bank Reviewed on: 13th February 2026

Excellent offering on Cashback and exchange rate fan...

Excellent offering on Cashback and exchange rate fantastic Reviewed on: 13th February 2026

Chase Bank offers a clean, easy-to-use app with help...

Chase Bank offers a clean, easy-to-use app with helpful budgeting tools and instant spending notifications. Accounts are simple to manage, fees are transparent, and customer support is generally responsive. A solid choice for everyday banking and travel spending. Reviewed on: 13th February 2026

Excellent all round, highly recommend

Excellent all round, highly recommend Reviewed on: 13th February 2026

Great service and fee free.

Great service and fee free. No problem since opening the account. Reviewed on: 13th February 2026

Trustworthy bank

Very user friendly app with security features… Reviewed on: 13th February 2026

Fantastic support when dealing with a potential scam.

Fantastic support when dealing with a potential scam. Reviewed on: 13th February 2026

Easy to navigate - great to have savings pots too

Excellent -Easy to navigate - great to have savings pots too Reviewed on: 13th February 2026

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