Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

View other Chase Bank products

4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Attracted to Chase ac by the extras bits attached to...

Attracted to Chase ac by the extra bits attached to it I.e int & top up to svgs. Obtained good exchange rate when using my card in Australia & decent int rate on savings ac I also opened. Reviewed on: 29th February 2024

Switch to Chase. You will not regret it

Great service from a digital bank. Reviewed on: 29th February 2024

Easy to use app with great rewards - the cashback of...

Easy to use app with great rewards - the cashback offer makes using Chase the obvious choice for me. Reviewed on: 29th February 2024

Great customer service and easy to use

Great customer service and easy to use Reviewed on: 28th February 2024

Best service in the world.

Best service in the world. The app is second to none. Reviewed on: 28th February 2024

Gives cashback and a sensible interest rate.

Gives cashback and a sensible interest rate. App is easy to use, great to have multiple accounts to help budget. Reviewed on: 28th February 2024

Impressive all-rounder with excellent customer service

The app is generally quite good and it's become better over time (i.e. less laggy and glitchy). The 1% cashback on most purchases is highly appreciated (as is the fact that it works abroad). The current account interest is low, but that's fine for a current account. I like the fact that there are instant notifications for purchases and the fact that there are no FX fees. The customer service is incredible. If one has an issue, there is an agent (a real human!) able to assist within a matter of moments, either via chat or via phone, 24/7. This is incredibly appreciated and very reassuring. The agents are very helpful and could help me resolve all my issues (even if they are sometimes niche). One drawback is that Chase is not part of CHAPS, so refunds are not so easy. I also wish there was an option to receive paper statements. It would be nice to create your own categories for spending and look at the entire history rather than the past 12 months. Reviewed on: 28th February 2024

Great rates and you can use this card abroad

Great rates and you can use this card abroad without occuring any extra interest rates. Good savings rates which you can access any time.Had a small problem in the beginning adding my card to Google Pay, contacted customer service who talked me through it , sorted straight away Reviewed on: 28th February 2024

Chase Bank is excellent.

I find Chase Bank an excellent online bank. Getting interest and cash back is great. Reviewed on: 28th February 2024

The 1% on all purchases is fantastic

The 1% on all purchases is fantastic, also the round up feature, loose change gets put in a high interest savings pot. Reviewed on: 28th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Yorkshire Bank 3.95 from 76 reviews
Current Account
from permanent tsb 3.20 from 15 reviews
Current account
from Citibank 3.18 from 10 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23034 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub