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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,989 reviews, last reviewed 25th Apr 2026

7597% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Flawless, easy creation, added a credit card, round...

Flawless, easy creation, added a credit card, round up account and rewards Reviewed on: 13th February 2026

Easiest app around

Chase app is so easy to use. Whenever I’ve had an issue with a payment etc I have been able to get it resolved straightaway because customer service is available 24/7. I am very happy with the interest they offer and the additional services. Reviewed on: 13th February 2026

Chase is an excellent bank.

Chase is an excellent bank. Really user friendly and intuitive. Excellent communication. Platform very easy to use. Reviewed on: 13th February 2026

Really good customer service!

Really good customer service! They have managed to help out with any issues that I have. Managing my money and my account with chase gives me great comfort. Reviewed on: 13th February 2026

Very simple app to use.

Very simple app to use. Can have multiple cash pots for saving. Reviewed on: 13th February 2026

Fantastic to deal with and a great product.

Fantastic to deal with and a great product. Reviewed on: 13th February 2026

I find Chase a really easy to use bank, the app is i...

I find Chase a really easy to use bank, the app is intuitive and easy to learn, and has small bonus like the 1% off shopping, its a great bank Reviewed on: 13th February 2026

Pros and cons - but predominantly pros

Customer service gives fast clear replies on the chat room, help to resolve your problem fast. Good interest rate on savings however used to be a lot higher which was my incentive to join the bank, it is a shame they reduce the rate and don’t seem to value you as a customer once they have you locked in for an extended period of time. Love the cash back on everyday purchases like petrol and groceries from current account spending. However again when you first join it was cash back wherever you spent your money for new customers. App is easy to use and moving money between accounts is. Easy to see current account on the app and transaction list in current account. Overall a fantastic bank that I am proud to use and recommend to everyone. Reviewed on: 13th February 2026

Amazing Chase

I love my chase account, excellent communication and I love the ease of access to my account Reviewed on: 13th February 2026

All round great account

Had Chase for about 3 years, never had any problems. Great for saving too. Reviewed on: 13th February 2026

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