Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

View other Chase Bank products

4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Most efficient.

Most efficient. Instant message when card used with all details of spend. Reviewed on: 13th February 2026

Great bank - current and saving account

Great bank - current and saving account Reviewed on: 13th February 2026

Chase Rates compete

Good rates and an easy app to use. There are offers if you are interested but not pushy if the answer currently is not interested Reviewed on: 13th February 2026

Simple layout format ,not a cluttered interface, go...

Simple layout format ,not a cluttered interface, good and logical steps when moving to different services offered. Secure and speedy means of obtaining help without comming out of the APP. Logging in quite fast and secure. Reviewed on: 13th February 2026

Great bank. Round-Up Top-Up Suoetb

Great bank. I hidden fees. Love the Round-Up facility. Making savings made easy Reviewed on: 13th February 2026

Only opened it because I was recommended by my daugh...

Only opened it because I was recommended by my daughter. Very pleased with the method and speed of the process Reviewed on: 13th February 2026

User friendly experience all round

User friendly experience all round Reviewed on: 13th February 2026

Outstanding service

Outstanding. On the two occasions in the past 3 years when I have been subjected to a scam/incorrect information these have been dealt with within 24 hours. Reviewed on: 13th February 2026

Adaptable

Chase have been a positive experience in each process I’ve used them for Reviewed on: 13th February 2026

No problems and queries answered quickly

No problems and queries answered quickly Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Metro Bank 4.79 from 10579 reviews
Current account
from Hampden Bank 4.23 from 5 reviews
Choice Current Account
from Danske Bank UK 3.85 from 22 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub