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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Very easy to use interface and the experience is alw...

Very easy to use interface and the experience is always enjoyable. Reviewed on: 13th February 2026

Chase make banking simple, rewarding and ensure incr...

Chase make banking simple, rewarding and ensure incredible service! Reviewed on: 13th February 2026

Using my Card Abroad

Great for using your card abroad & great exchange rate. Reviewed on: 13th February 2026

Great account - clear concise information .

Great account - clear concise information . On the ball with financial changes Reviewed on: 13th February 2026

Super easy to use .

Super easy to use . Feels safe and secure. Was worried about online only banking but so far thoroughly positive experience. Clear messaging. Reviewed on: 13th February 2026

Very good bank easy to use app

Very good bank easy to use very stable app Reviewed on: 13th February 2026

Easy to use phone app.

Good response when contacting by phone, people not chatbot. Easy to use smartphone app, clear unambiguous menus. Reviewed on: 13th February 2026

Super efficient customer services.

Super efficient customer services. Reviewed on: 13th February 2026

fantastic new UK bank great service yet simple to use

Great bank great service yet simple to use Reviewed on: 13th February 2026

All very good services , easy to use app .

All very good services , easy to use app . Good customer service Reviewed on: 13th February 2026

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