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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great app, good offers, quick processing and like th...

Great app, good offers, quick processing and like the notifications. Reviewed on: 13th February 2026

Easy to deal with online and there’s always someone...

Easy to deal with online and there’s always someone to talk to if I need them Reviewed on: 13th February 2026

Brilliant Bank

Brilliant Bank , helpful always easy to contact very impressive Reviewed on: 13th February 2026

Love the cash back and round up I accumulate so much...

Love the cash back and round up I accumulate so much money without doing a thing Reviewed on: 13th February 2026

How a bank should be

App is great, customer service are available 24/7., rates are good and the benefits great. Reviewed on: 13th February 2026

Great service and a real person on the telephone

Great service and a real person on the telephone Reviewed on: 13th February 2026

Nice app, great bank.

Love the clean simple app which just works and does what it needs to. Reviewed on: 13th February 2026

Excellent service via internet and phone.

Excellent service via internet and phone. Staff knowledgable and speedy solving problems with excellent telephone manners. Would always recommend to friends and family. Also very quick to add monthly interest to my accounts. Reviewed on: 13th February 2026

Excellent customer service

Easy to speak to someone when I lost my card Reviewed on: 13th February 2026

Easy to use, great interest and good service

Easy to use, great interest and good service Reviewed on: 13th February 2026

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