Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

View other Chase Bank products

4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Have been with Chase a few years since the opened in...

Have been with Chase a few years since the opened in the UK first year was great with all the cash back but stayed after the initial period. Found customer service great and now they have a credit card Reviewed on: 13th February 2026

Easy to use

Easy to use and love that no details are on the card. This is now my go to card for all my payments aboard and for everyday spends Reviewed on: 13th February 2026

Great to use card travelling

I find the app and card very useful travelling like in my recent trip to Mexico. Reviewed on: 13th February 2026

Great customer service!

Great customer service! A help line that answers quickly - doesn't keep you waiting for tens of minutes. People that understand the banks systems and can nearly always answer the question, even when the questions are about unusual things (which is why we call them in the first place). Opening an account on line is very easy and the ability to open and close different accounts is invaluable. And on top of all that they give great interest rates if you get the extra bonus options. Reviewed on: 13th February 2026

I just love chase!

I just love chase! Im always telling others about it its all round just the best bank i have ever had Reviewed on: 13th February 2026

Very easy to use app & great customer service.

Very easy to use app & great customer service. Reviewed on: 13th February 2026

Chase is the perfect account for many reasons

Chase is the perfect account providing cashback on everyday shopping / fuel and transport and round up at 5%. Its also free to use abroad has great saving account rates and a safe secure card with no personal details on show Reviewed on: 13th February 2026

Great on line bank , easy to transfer between accounts.

Great on line bank , easy to transfer between accounts. Quick transaction details and updates Reviewed on: 13th February 2026

customer satisfaction

I’m very happy wiith Chase is one of the best banks, offering excellent customer service with a strong commitment to loyalty, honesty, and customer satisfaction 10/10 Reviewed on: 13th February 2026

Highly recommend Chase Bank.

Since joining Chase Bank I have found it easy to use my account, I feel confident that my money is in safe hands and that I am being treated as a person not a number, everything is clear and concise when navigating through their banking app. Reviewed on: 13th February 2026

Alternative products

Standard Current Account
from Ulster Bank 3.55 from 36 reviews
Silver Added Value Account
from Lloyds Bank 4.28 from 22 reviews
Test test testTest test test
from Test test test 0.00 from 1 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub