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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48989 reviews)

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4.94

Based on 48,989 reviews, last reviewed 25th Apr 2026

7597% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Current Account My experience with the Chase current account has been very positive overall. The app is simple and easy to use, and I like how quickly I can manage ev... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48989)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Amazing real person customer service.

Amazing real person customer service. Really happy with all the support so far Reviewed on: 13th February 2026

Great banking app easy to use

The banking app is very easy to use and can keep fully involved in what you spend and receive. Having the cash back and round up is advantageous. Reviewed on: 13th February 2026

Always offering good rewards, very safe bank to stor...

Always offering good rewards, very safe bank to store your money Reviewed on: 13th February 2026

A Reliable and User-Friendly Current Account

I’ve had a great experience with my Chase current account. The account is easy to manage, and the mobile app makes everyday banking incredibly convenient from checking balances to transferring money in just a few taps. I also appreciate the clear account features and security tools, which make it simple to stay on top of spending and protect my finances. Overall, it’s a reliable, user-friendly account that fits well with day-to-day banking needs. Reviewed on: 13th February 2026

App is perfect .

App is perfect . Customer service is first class. Great all round bank with excellent features. All the family have an account now . Wouldn’t not change bsck to my old bank . 10/10 Reviewed on: 13th February 2026

Very efficient and helpful customer service

Very efficient and helpful customer service Reviewed on: 13th February 2026

Very good service and good product and very happy wi...

Very good service and good product and very happy with chase banking Reviewed on: 13th February 2026

Never had a problem with the service I phoned up onc...

Never had a problem with the service I phoned up once and they solved the problem right away Reviewed on: 13th February 2026

Easy to open, great rewards

Easy to open, great rewards including an Amazon voucher for paying in my salary. Great savings rate too! The app is simple and easy to navigate unlike other banking apps Reviewed on: 13th February 2026

I saved a lot whilst with chase.

I saved a lot whilst with chase. But the ladt year but since retirement I don’t have the same monies.. I find it frustrating that I do not get the 1% back after a year Reviewed on: 13th February 2026

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