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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Very goood bank servcce..

Very goood bank service..,very good saving account Reviewed on: 15th February 2024

Straight through to speak to someone

I opened this account because of the 1% cash back on spends. It's now my preferred account. When I want to speak to someone I call and get straight through to someone in the UK without a load of button options. For that reason I have moved my elderly relatives. With no banks in their villages anymore, this bank being all online makes no difference to them. Amazing work Chase! Your customer service and easy online banking is the best bar none! Reviewed on: 15th February 2024

Does what it says on the tin (so to speak) easy to u...

Does what it says on the tin (so to speak) easy to use and very user friendly. Reviewed on: 15th February 2024

Been incredible using Chase

Been incredible using Chase, really efficient and simple to use. The 1% cash-back is really helpful too Reviewed on: 15th February 2024

Great account with cash back and no fee which using...

Great account with cash back and no fee which using abroad for other currencies Reviewed on: 15th February 2024

I love the round-up system and 1%cash back for every...

I love the round-up system and 1%cash back for every single spending Reviewed on: 15th February 2024

They have an excellent services and also it easy to...

They have an excellent services and also it easy to use. Futhermore, they have many opportunities to invest and get rewards. Reviewed on: 15th February 2024

Fantastic customer service, great app which is easy...

Fantastic customer service, great app which is easy to use and organise funds. Reviewed on: 15th February 2024

I have been with Chase Bank almost since it first st...

I have been with Chase Bank almost since it first started operating in the UK. I love the Cashback and Roundup features on the current account. Also when my online card was hacked they very quickly resolved the matter for me plus they immediately. Cancelled my online card and gace me a new one more or less instantly. Reviewed on: 15th February 2024

Great app , love the round up on the current account...

Great app , love the round up on the current account and the 1% cash back east to use , information is easily available, saving is at a great rate and easy to move money around Reviewed on: 15th February 2024

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