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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Really quick customer service that always resolve my...

Really quick customer service that always resolve my problems. Able to spend abroad with no exchange fees. Reviewed on: 15th February 2024

I love my Chase Current Account.

I love my Chase Current Account. It’s very simple to understand and makes managing my money very straightforward. I never, ever thought I’d be a convert and do my banking via an app but I do it almost all the time now. I can’t recall the last time I did banking in person. Reviewed on: 15th February 2024

I like the cash back and round up accounts.

I like the cash back and round up accounts. Reviewed on: 15th February 2024

Gives me the service that I want

Gives me the service that I want Reviewed on: 15th February 2024

Absolutely

A flexible approach to banking. Excellent current and savings accounts, great customer service and brilliant rates of interest. Reviewed on: 15th February 2024

Instant answers from a person on the app.

Instant answers from a person on the app. Great round up and cash back Reviewed on: 15th February 2024

Great bank to deal with.

Great bank to deal with. Gives cashback for first 2 years. Reviewed on: 15th February 2024

Only positive.

Only positive. Very helpful customer services on the phone. Everything is very clear and app is easy to use. Love the notifications, the cashback and the saving options. Reviewed on: 15th February 2024

Just been fantastic can not fault it.

Just been fantastic can not fault it. Reviewed on: 15th February 2024

Reliable bank with great app

Reliable banking app with great notifications of any downtime. No issues with payments or receiving help when things go wrong. A bank I can trust to be in working order. Fully online bank and easy to use app with useful insights. Reviewed on: 15th February 2024

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