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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Choose Chase!

I have been very impressed with Chase Bank from the start. It has enabled me to manage my money with their clear and easy to negotiate app, their expert guidance, their regular communications and their absolute transparency. I trust in them as a bank. Reviewed on: 15th February 2024

Excellent service

Chase offer excellent service in a very simple format Reviewed on: 15th February 2024

Good communication, customer service and client cons...

Good communication, customer service and client consideration. Reviewed on: 15th February 2024

Even better than the TV ad

I was tempted away from my long-term relationship with my previous bank by the promise of Cashback on daily spending. Having made the switch, I’ll never go back. The app is super-intuitive and the real-time spending updates make managing my current account a doddle. The Chat function with real, (yes - Real) people is a joy. If I’ve ever been concerned about a transaction, it has been investigated and often refunded immediately. All in all, I couldn’t be happier with Chase. Reviewed on: 15th February 2024

A great app, easy to use, regular comms...

A great app, easy to use and chase provide regular communications and I would highly recommend moving to Chase. In fact I have recommended it to family and friends Reviewed on: 15th February 2024

Great savings and current account, easy to use app a...

Great savings and current account, easy to use app and great interest rates. Reviewed on: 15th February 2024

The app is very user friendly and when I want to spe...

The app is very user friendly and when I want to speak to someone it is very efficient and I do. Reviewed on: 15th February 2024

Excellent all round experience.

Excellent all round experience.. Reviewed on: 15th February 2024

Great customer service and support

Always a good experience when contacting customer support. Contacted by Chase due to concerns about my contactless account being compromised and seamlessly resolved Reviewed on: 15th February 2024

Easy app.

Easy app. Good for foreign purchases Reviewed on: 15th February 2024

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