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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very helpful support team when I cannot refund the m...

Very helpful support team when I cannot refund the money from the merchant. Reviewed on: 15th February 2024

Best bank

Very good and useful bank. Very liable. Reviewed on: 15th February 2024

Reliable App, sensible security, intuitive banking.

Reliable App, sensible security, intuitive banking. Have never been stuck in a phone or Chat queue, never had issues about failed login details or missing OTPs. It just works. Reviewed on: 15th February 2024

Brilliant app and exchange rates when using your deb...

Brilliant app and exchange rates when using your debit card overseas is great. Very easy to use banking App and great interest rates on savings and current account. Reviewed on: 15th February 2024

Have been using chase current and savings accs for s...

Have been using chase current and savings accs for several months. Best thing I ever did. I work for a major UK high street bank and I find that chase just as much and more. Great app and great perks and interest. I would highly recommend to anyone. Reviewed on: 15th February 2024

Great bank, great app is very intuitive.

Great bank, great app, very intuitive. Good customer service when I had a query. Reviewed on: 15th February 2024

EXTRA CARD

When I called the member of staff who took my call was very polite in welcoming me to the service call. He was very understanding when I asked if there could be an additional card added to my account. Reviewed on: 15th February 2024

Great banking app.

Great banking app.Gives me everything I need and the perks are brilliant Reviewed on: 15th February 2024

Chase is a bank I feel I can trust.

Chase is a bank I feel I can trust. Their updates in emails are non-jargony but professional and I understand everything they tell me which is not with every bank! They are transparent communicators with their costumers. Chase offers a good service and the app is easy to use. Reviewed on: 15th February 2024

Everything is on the app.

Everything is on the app. It is designed to make it simple to use even for those less familiar with doing everything online. Also I travel so I never need to worry about changing money or exchange rates. Reviewed on: 15th February 2024

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