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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great security features.

Great security features. Large transactions are always immediately followed by a call from customer care. Reviewed on: 15th February 2024

I have been with Chase some time now and they have b...

I have been with Chase some time now and they have been exceptional.. They deliver exactly what they say.. Reviewed on: 15th February 2024

Above the competitors...

Chase UK is getting a strong presence in the UK bank sector and provide a reliable service! Cashback feature is market leading in the industry and I am taking full advantage of it! Online platform is clear and easy to manage. Reviewed on: 15th February 2024

Had one issue , where I needed to cancel a standing...

Had one issue , where I needed to cancel a standing order for a product and claim a payment back, contacted the on line help and it was sorted out within 24hrs. Couldn't ask for more friendly, helpful customer service advisor , kept me up-to date every step of the way. Also the money back for spending is great. Uncomplicated, just what I want. Reviewed on: 15th February 2024

Top class from the start.

Good spending incentives and an easy to use app. Reviewed on: 15th February 2024

Very good value, for money.

Very good value, for money. Would recommend Reviewed on: 15th February 2024

A Reliable Financial Companion: My Current Bank Account

In today's dynamic financial landscape, having a dependable bank account is paramount, and my current account has proven to be just that. From seamless transactions to attentive customer service, here's why I highly recommend it: Efficiency: Managing my finances has never been easier. With intuitive online and mobile banking platforms, I can effortlessly monitor my transactions, pay bills, and transfer funds at any time, from anywhere. Security: Trust is essential when it comes to banking, and my current account offers top-notch security features to safeguard my funds and personal information. Whether it's encryption protocols or fraud detection mechanisms, I feel reassured knowing that my assets are protected. Flexibility: Whether I'm saving for a rainy day or planning a big purchase, my current account offers a range of flexible options to suit my financial goals. I have the freedom to tailor my banking experience to my specific needs. Customer Service: Beyond the digital realm, the customer service provided by my bank is exemplary. Friendly and knowledgeable representatives are always available to address any queries or concerns promptly, ensuring a smooth and hassle-free banking experience. Overall, my current bank account has exceeded my expectations in terms of reliability, security, and convenience. It's more than just a financial tool—it's a trusted partner in my journey towards financial success. Reviewed on: 15th February 2024

ive been with Chase bank for quite some time now,i l...

ive been with Chase bank for quite some time now,i love my current account with its 1% cashback Reviewed on: 15th February 2024

Easy app to use .

Easy app to use . Also cash back. Reviewed on: 15th February 2024

Just Mind-blowing

highly recommended bank, very good service and very effective mobile app which is very easy to use in daily life Reviewed on: 15th February 2024

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