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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Always very helpful and polite when I've had to cont...

Always very helpful and polite when I've had to contact the helpline Reviewed on: 13th February 2026

Amazing bank

Account quite easy to use quite practical and very good for saving Reviewed on: 13th February 2026

Amazing and fast onboarding experience, with an exce...

Amazing and fast onboarding experience, with an excellent customer service where you can talk to real people who can solve your problems. Reviewed on: 13th February 2026

Best bank app Excellen, clear and easy to use

Excellent app, clear and easy to use ….i will happily continue to use them , the only danger is that other bank options are becoming more competitive. Reviewed on: 13th February 2026

Easy online banking.

Easy online current and saving banking. Reviewed on: 13th February 2026

Excellent bank great customer service

Excellent bank great customer service Reviewed on: 13th February 2026

grear service, no fuss, no waiting on the phone for...

grear service, no fuss, no waiting on the phone for 3 days. Reviewed on: 13th February 2026

Very good customer service's.

Very good customer service's. Always there to help, when it's needed Reviewed on: 13th February 2026

quick transfers,excellent customer service,fantastic...

quick transfers,excellent customer service,fantastic problem solving Reviewed on: 13th February 2026

I love the card without the numbers on it.

Since I joined Chase Bank, kind have a piece of mind with my money even all the transaction are done digitally. Knowing the name JP Morgan, makes me confident with the product. Reviewed on: 13th February 2026

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