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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Great Bank for the ordinary person

Ease of use. Contacting the bank so easy and they dealt with queries fast and efficiently Reviewed on: 13th February 2026

Easy to use app and great service

Easy to use app and great service Reviewed on: 13th February 2026

Very Happy with Chase

Been with Chase for 5 years and been very happy with them in that time. Lots of fun rewards and ways of saving money.. Customer Swrvices have also always been very good whenever I’ve needed them. Reviewed on: 13th February 2026

Whilst on holiday in USA , Chase was able to help an...

Whilst on holiday in USA , Chase was able to help and resolve my issue, leaving me to continue without worry my holiday Reviewed on: 13th February 2026

Great bank, great app. Love it!

So easy to manage, love having all the different pots and simple to transfer funds. . Brilliant for earning cash back on spending. Great for spending abroad. Reviewed on: 13th February 2026

Cash back was a good feature and made me change alth...

Cash back was a good feature and made me change although it isn’t as good now. Reviewed on: 13th February 2026

Someone is always available to help

Someone is always available to help Reviewed on: 13th February 2026

Needed money moving for mortgage, spoke to service d...

Needed money moving for mortgage, spoke to service desk and all sorted in 5 minutes Reviewed on: 13th February 2026

Really happy with Chase.

Really happy with the cash back on spending. The round up option available and also the savings rate for new customers was excellent. Reviewed on: 13th February 2026

No complaints .

Never had any issues and have never had a reason to complain.The online banking always works except when carrying out maintenence,but we were informed that it was happening so I was prepared for it Reviewed on: 13th February 2026

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