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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Very helpful.

Very helpful. Easy to use. Excellent customer service. Reviewed on: 13th February 2026

Outstanding Bank

Easy to use site, good interest also Any questions are answered by the help team within minutes - no constant hanging on Reviewed on: 13th February 2026

Excellent bank with excellent customer services.

Excellent bank with excellent customer services. Everything is so simple and easy to perform Reviewed on: 13th February 2026

Easy to use app, good rewards & competitive interest...

Easy to use app, good rewards & competitive interest rates Reviewed on: 13th February 2026

Very good experience at all

I had a great experience with this bank. The staff were friendly, professional, and very helpful. I really appreciate the good customer service and organized process. Highly recommended! Reviewed on: 13th February 2026

found chase easy to navigate and interact with

Have found chase easy to navigate and interact with Reviewed on: 13th February 2026

Easy to use, have had no issues, have multiple savin...

Easy to use, have had no issues, have multiple savings accounts within my account Reviewed on: 13th February 2026

All round good experience with chase current account...

All round good experience with chase current account - more perks would make the experience better. Any customer service interactions have been positive. Reviewed on: 13th February 2026

available to speak to an advisor online 24/7

available to speak to an advisor online 24/7 Reviewed on: 13th February 2026

It does everything it should do,

It does everything it should do, and any interaction is done clearly Reviewed on: 13th February 2026

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