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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Breath of fresh air.

Breath of fresh air. Such a sound concept and easy to use bank. Reviewed on: 15th February 2024

Since joining Chase I have been extremely satisfied...

Since joining Chase I have been extremely satisfied with th service provided Reviewed on: 15th February 2024

It’s more secure than the previous banks I’ve been w...

It’s more secure than the previous banks I’ve been with and you earn interest every month also so easy to manage your account online Reviewed on: 15th February 2024

Great bank with great offering of products which are...

Great bank with great offering of products which are competitive. Reviewed on: 15th February 2024

Great account for everyday banking

Great account for everyday banking with cashback and roundups Reviewed on: 15th February 2024

user friendly bank.

easy to set up, reasonable rate of interest on balance, plus cashback on all spending. Get a notification almost immediately when a payment made or deposit received. Only slight downside, the app is sometimes a little slow. Reviewed on: 15th February 2024

Excellent end-user experience

Excellent customer service, love that they ask for a number to call back when connection drops and they actually do that. Consistent experience between different operators. One of if not the best banking apps I’ve ever seen and I have accounts with over 10 banks, UK and other countries. Would love more insight on my spending habit (Welab in Hong Kong and Jenuis in Indonesia lets you compare your spending with other customers with similar background. This is powered by AWS). Cashback is the main reason I do most spending on Chase, would probably soend with credit card if this is no longer the case. Reviewed on: 15th February 2024

I had never heard of Chase 2 years ago, Lots of peop...

I had never heard of Chase 2 years ago, Lots of people were telling me it's not safe because it's not well known and my money could get stolen by scams. How far from the truth that was, Joining Chase banking is one of the things I wished I had done sooner, Amazing safe easy to use App that I have 100% security using and love the fact there are incentives to make your money go further, Good luck Chase Thankyou, James UK Reviewed on: 15th February 2024

Love the round up, a way of saving without really no...

Love the round up, a way of saving without really noticing, perfect and easy Reviewed on: 15th February 2024

I am earning interest on a current account with no...

I am earning interest on a current account with no fees Reviewed on: 15th February 2024

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