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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48927 reviews)

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4.94

Based on 48,927 reviews, last reviewed 25th Mar 2026

447200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing experience, customer service is extremely he... Amazing experience, customer service is extremely helpful Reviewed on: 25th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48927)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Brilliant bank and customer service

Brilliant bank and customer service Reviewed on: 13th February 2026

Operationally very slick.

Operationally very slick. Less so when I try to speak to a person. Reviewed on: 13th February 2026

Everything is excellent with account

Everything is excellent with account Reviewed on: 13th February 2026

Quick to pick up the phone and responsive

Quick to pick up the phone. I was close to being scammed and needed to ensure the scammer was not connected to Chase. My call was answered promptly by Chase and my account and card secured. Instant messaging is also helpful, efficient and responsive. Reviewed on: 13th February 2026

Chase current account meets my needs exactly.

My current account is just what I was looking for, so Chase's advertising of it was spot-on. It keeps me informed of how much I am spending and I love the warnings I receive when I am goint to use a PIN instead of contactless. Reviewed on: 13th February 2026

Straightforward app easy to use and utilise.

Straightforward app easy to use and utilise. Reviewed on: 13th February 2026

Great easy use current account-and savings account.

Have a current and savings account. Easy use app for a technophobe!! Reviewed on: 13th February 2026

Easy to use app and good telephone service

Easy to use app and good telephone service if it is necessary to contact the bank. Round up account is a good idea Reviewed on: 13th February 2026

Amazing great offers and savings

Amazing great offers and savings Reviewed on: 13th February 2026

Always good communication and clear instructions.

Always good communication and clear instructions. Customers service excellent when I needed to call them and secluded my account and card promptly Reviewed on: 13th February 2026

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