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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

fantastic bank account

I have enjoyed using the Chase app. I feel that the layout of the app and ability to make savings pots is excellent. Also, the account is very clear as to what rates you get Reviewed on: 15th February 2024

Great experience and great staff always available to...

Great experience and great staff always available to help resolve account related issues. Had my account blocked and only took few minutes to get it activated through the help of the excellent staff. Best bank Reviewed on: 15th February 2024

Very easy bank to work with the app is very simple t...

Very easy bank to work with the app is very simple to use and great customer service Reviewed on: 15th February 2024

Chase are fantastic!

Chase are fantastic! Amazing saving rates and current account rates, the app is easy to use and customer service is brilliant! Reviewed on: 15th February 2024

Great. 1% cashback and roundups has saved me hundreds

Great. Cashback is amazing. and love the round ups. the combo with both is the best. Reviewed on: 15th February 2024

Very easy to use also well laid out.

Very easy to use also well laid out. Appreciate the cash back facility. Reviewed on: 15th February 2024

My favourite bank card

Just love my chase account I use it every week for my shopping and the bonus is great we found it great to work with on holiday abroad last year. Reviewed on: 15th February 2024

Overall, a great banking experience.

The interest rates are very competitive, the app infrastructure is very user friendly. The cashback incentive is very beneficial. Customer service on the chat forum is super efficient. Only very small downside is the ability to electronically lodge cheques, which I believe is being developed. Reviewed on: 15th February 2024

Always able to speak to a human being.

Always able to speak to a human being. Round up money passed back. Interest on current account. Excellent interest rate on savings account too. Text message confirmation of money spent instantaneously so you can check immediately Reviewed on: 15th February 2024

Very positive - interest at good rate and cashback.

Very positive - interest at good rate and cashback. Easy to use app Reviewed on: 15th February 2024

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