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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,990 reviews, last reviewed 5th May 2026
7215% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023
Fillisa 's avatar
Fillisa

Security is excellent

5
Security is excellent. Always a call to double check if a large amount changes hands Reviewed on: 13th February 2026
Lee Bates's avatar
Lee Bates

Easy access and always helpful.

5
Easy access and always helpful. App provides all the information needed and customer service are quick and responsive when needed Reviewed on: 13th February 2026
Joanne P's avatar
Joanne P

Great online banking service provider

5
Great online banking service provider Reviewed on: 13th February 2026
Kevin B's avatar
Kevin B

Great app

5
Chase current account has a handy, straightforward app that makes banking a breeze. The cashback offer gives you a little extra in your savings every month and the roundups build up very quickly. Reviewed on: 13th February 2026
Lucy W's avatar
Lucy W

Customer service

5
A great online bank offering great customer service Reviewed on: 13th February 2026
Paul Y's avatar
Paul Y

Top quality customer service.

5
Top quality customer service. App is easy to use, provides everything I need at a glance. Easy card management with card number not visible is great. Switching to Chase was one of my better ideas in 2025 Reviewed on: 13th February 2026
Keith J's avatar
Keith J

Chase is amazing bank

5
Chase is amazing and reliable bank which I always use when I go to abroad. Reviewed on: 13th February 2026
T k's avatar
T k

Chase current account

4
Chase Bank offers a strong digital experience and practical features like in-app budgeting and cashback, but it’s not the best fit for everyone — especially if you’re after full high-street banking services or consistently high interest rates. Many customers appreciate its simplicity, while others become frustrated when benefits change or service issues arise. Reviewed on: 13th February 2026
PHILIP EASTLEY's avatar
PHILIP EASTLEY

Very easy to use Chase, highly recommend

5
Very easy to use Chase, never had any problems. Great customer service, always available to answer any questions in person if needed. Lots of great information regularly available. Would highly recommend. Reviewed on: 13th February 2026
Tania R's avatar
Tania R

Easy app and cash back in first year

5
Easy app and cash back in first year is really good. Good level of communications which are always easy to understand Reviewed on: 13th February 2026
Steve D's avatar
Steve D

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