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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Straightforward banking never any real issues

Straightforward banking never any real issues Reviewed on: 13th February 2026

App has never let me down unlike other banks.

App has never let me down unlike other banks. Customer service is almost immediate to help with any questions. Fantastic 12 month introductory interest saving account offer and now more recently adding new initiatives to beat the likes on monzo. Reviewed on: 13th February 2026

Quick off the mark if any issues, interest and acces...

Quick off the mark if any issues, interest and accessibility is second to none. Reviewed on: 13th February 2026

Chase answers and solves problems within minutes.

Chase answers and solves problems within minutes. Everything in the app is easy yo understand and user friendly. Interest rates are good. The round up account is an excellent way to save without realising you are doing it and the interest rates is higher than the usual rate Reviewed on: 13th February 2026

Brilliant bank account.

Brilliant bank account. Have referred to 3 people but didn’t realise I could get money for referring. My fault. Best bank that I’ve found Reviewed on: 13th February 2026

Great little savings with round up and rewards, alwa...

Great little savings with round up and rewards, always good deals and easy account to use Reviewed on: 13th February 2026

Fantastic app!

Fantastic app! Excellent customer service! Can’t recommend enough! Reviewed on: 13th February 2026

Banking made easy

Banking made easy, and in the unlikely event of a problem, absolutely first class customer care. Reviewed on: 13th February 2026

Help line.

Excellent telephone help on hand. Reviewed on: 13th February 2026

Great account

Great account since day one! Service and product is super Reviewed on: 13th February 2026

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