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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

The right bank to choose

Chase is by far the best bank around due to interest rates, rewards and the really fast customer service. I normally have to wait hours for a simple response from other banks but chase gets back to me within minutes Reviewed on: 15th February 2024

It’s the best bank I’ve encountered

It’s the best bank I’ve encountered for years - knocks spots off the usual “don’t give a damn “ encountered with most British clearers. Reviewed on: 15th February 2024

Excellent customer service should you need to contac...

Excellent customer service should you need to contact them but been very rare that I’ve had to call them Reviewed on: 15th February 2024

Great app and customer service with real people!

The App works really well and is simple to use. Money transfers are instant and hassle free. When I once made a mistake for a transfer the customer service was easily contactable and sorted my problem out. Reviewed on: 15th February 2024

Chase app is really user friendly, it is easy to see...

Chase app is really user friendly, it is easy to see and manage your transactions. they always keep you up to date about interest rates, your products and new products with lots of helpful tips and hints. Reviewed on: 15th February 2024

Big bank benefits with Neo bank app

Faultless experience from seamless onboarding to their best in class intuitive app. Bundled with market leading cash back and savings rates. Reviewed on: 15th February 2024

Great to have interest , round up and 1% on all spen...

Great to have interest , round up and 1% on all spending. Reviewed on: 15th February 2024

Just such an amazing bank.

I used to be with Monzo, however after my bank account was hacked and a loan was taken out in my name, I moved to Chase after being recommended by a friend, the move was easy. I asked them ti do it all for me, and within a week it was done. I have since made other accounts in chase, like the savings account etc, and their interest rates are just great on all for these accounts. I coudl ask of nothing more from Chase. After switching there was an issue where my salary did not get into my account but within 29 minjte of talking to someone over their chat it was sorted. The only thing I wpuld like to see is an easier way to invest using chase as Nutmeg. has a minimum investment of £500 which is a lot of money for me personally. Reviewed on: 15th February 2024

Quick customer service, easy to use the app, no comp...

Quick customer service, easy to use the app, no complaints at all! Reviewed on: 15th February 2024

A second account.

I use this bank account as my second account. Purely app driven and transactions are immediately actioned. Good interest return and easy to manage. Reviewed on: 15th February 2024

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