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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Customer service is very quick to respond and a lot...

Customer service is very quick to respond and a lot less hassle then having to ring up a traditional bank given I can do it all from within the app. The process for verifying purchases online also provides me with peace of mind and the numberless debit cards make it more difficult for scammers to take advantage. The app is well-designed and provides insightful analysis on my personal finances. Reviewed on: 15th February 2024

Really easy bank to use & supportive

Really easy bank to use & supportive Reviewed on: 15th February 2024

Amazing Bank

Great bank and very handy when going abroad because their exchange rate is excellent! Reviewed on: 15th February 2024

Love the app and the benefits of this account.

Love the app and the benefits of this account. 1% cashback, easy access savings and good rates to use abroad are the big pluses for me. Only drawback is that they keep bouncing subscription payments that come out via card rather than DD. Applies particularly to Amazon subs, but has happened on a couple of others. Basically you have to manually approve most card payments which is fine when doing them but no good when they are scheduled. Don't get that issue with other providers so have just moved those payments to an Amex with cashback. Overall a great banking provider. Reviewed on: 15th February 2024

Excellent app interface and great savings rates.

Excellent app interface and great savings rates. Cash back also a good bonus Reviewed on: 15th February 2024

Unable to draw money from the ATM

Unable to draw money from the ATM Reviewed on: 15th February 2024

All good!

All good!! I have recommended the bank to many friends and family. The rates are very competitive and communication very good. Reviewed on: 15th February 2024

Top, top top customer service!

Top, top top customer service! When others fail so miserably in this department Chase excels! A team that is friendly, helpful knowledgable, kind and that make you feel your custom is important. In a class of their own! Reviewed on: 15th February 2024

Chase is a Great Bank

I have used the service in the UKfor under a year but also the ability to spend money abroad with out issues and charges. Chase offers a great service and value for money plus the scheme of earnings money back is great. Reviewed on: 15th February 2024

The customer service is excellent.

The customer service is excellent. The in-app reply is really quick and the response action from the service is fast too. Reviewed on: 15th February 2024

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