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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

I’ve been using Chase for a while now and the app co...

5
I’ve been using Chase for a while now and the app continues to improve! Big fan of all the different saving pots and well-designed UI! Reviewed on: 17th February 2026

App is great and easy to use.

5
App is great and easy to use. The security processes are effective and efficient. It is easy to manage money just from the app and it's great to use the card in the US. Reviewed on: 17th February 2026

Very pleased with service.

5
Very pleased with service. Particularly like the cash back perk. Reviewed on: 17th February 2026

Easy use of in app features and great budgeting feat...

5
Easy use of in app features and great budgeting features Reviewed on: 17th February 2026

Easy to use, straightforward, good rates, simple to...

5
Easy to use, straightforward, good rates, simple to manage in the app, easy and quick to apply for Reviewed on: 17th February 2026

Great customer service and a good starting bonus rates

5
Great customer service and a good starting bonus rates Reviewed on: 17th February 2026

Best bank I switched to

5
Chase has been the best bank I’ve ever switched too. Their app is easy to use and nice design. Savings accounts are easy to set up and good value. Love that you can use abroad! Reviewed on: 17th February 2026

Best app I have ever used

5
I have been a Chase customer for years. I actively promote them. Many of my friends are customers toonow. Best app I have ever used Reviewed on: 17th February 2026

Best bak app

5
Excellent app, easiest of all banks to use. Reviewed on: 17th February 2026

Once set up it’s very easy to navigate

5
Once set up it’s very easy to navigate Reviewed on: 17th February 2026

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