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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

Telephone calls answered promptly, queries sorted wi...

Telephone calls answered promptly, queries sorted without any issues or hassle. All in all amazing customer service Reviewed on: 13th February 2026

Can not fault chase, great customer service, always...

Can not fault chase, great customer service, always helpful. Love the cashback, trust this bank Reviewed on: 13th February 2026

Easy to contact customer service and resolve things...

Easy to contact customer service and resolve things that over banks take forever to sort. Reviewed on: 13th February 2026

Best experience ever.

Best experience ever. Cashback is a great option. friendly digital banking app. Reviewed on: 13th February 2026

Nothing but good things to say about chase since I o...

Nothing but good things to say about chase since I opened my account. Reviewed on: 13th February 2026

Well done Chase

I like the fact that I get money back for purchases, and their Customer Service has been outstanding when I had to get them involved to claim money back when a purchase was not fit for purpose. Reviewed on: 13th February 2026

Everything works!

Everything works! Such a good app Reviewed on: 13th February 2026

Always reliable - good comms, easy to access and nav...

Always reliable - good comms, easy to access and navigate application. Easy to open a new account. Enjoy the cashback and the round up features as it’s a little benefit when you want to make those bigger purchases Reviewed on: 13th February 2026

Very easy access to your money, great service, good...

Very easy access to your money, great service, good savings plan to invest your money Reviewed on: 13th February 2026

Very good customer service and quick to answer.

Very good customer service and quick to answer. Reviewed on: 13th February 2026

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