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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to contact customer service and resolve things...

Easy to contact customer service and resolve things that over banks take forever to sort. Reviewed on: 13th February 2026

Best experience ever.

Best experience ever. Cashback is a great option. friendly digital banking app. Reviewed on: 13th February 2026

Nothing but good things to say about chase since I o...

Nothing but good things to say about chase since I opened my account. Reviewed on: 13th February 2026

Well done Chase

I like the fact that I get money back for purchases, and their Customer Service has been outstanding when I had to get them involved to claim money back when a purchase was not fit for purpose. Reviewed on: 13th February 2026

Everything works!

Everything works! Such a good app Reviewed on: 13th February 2026

Always reliable - good comms, easy to access and nav...

Always reliable - good comms, easy to access and navigate application. Easy to open a new account. Enjoy the cashback and the round up features as it’s a little benefit when you want to make those bigger purchases Reviewed on: 13th February 2026

Very easy access to your money, great service, good...

Very easy access to your money, great service, good savings plan to invest your money Reviewed on: 13th February 2026

Very good customer service and quick to answer.

Very good customer service and quick to answer. Reviewed on: 13th February 2026

Great bank easy to use app.

Great bank easy to use app. Keep in touch on a regular basis Reviewed on: 13th February 2026

Chase is easy and straightforward to use

Everything about Chase is easy and straightforward - I have only needed to use their Customer Service twice and both times they have been excellent. Reviewed on: 13th February 2026

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