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Chase Bank: Current account reviews

4.94
Based on 48,946 reviews, last reviewed 30th Mar 2026
448800% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026
Emily's avatar
Emily

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

I LOVE Chase

5
I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Top class banking app with customer services a quick...

5
Top class banking app with customer services a quick phone call away! Reviewed on: 13th February 2026

Great offer and easy to use.

5
Great offer and easy to use. Helpful staff when needed. Reviewed on: 13th February 2026

Great savings easy to use have savings and current a...

5
Great savings easy to use have savings and current account good competetive rates also Reviewed on: 13th February 2026

Nice straight forward simply account to use, has eve...

5
Nice straight forward simply account to use, has everything I want from a current account.The app is great as well Reviewed on: 13th February 2026

Absolutley amazing

5
Absolutely amazing experience two years on and no regrets. Quick and easy access to the app. As well as amazing accessibility to the chase saver accounts too Reviewed on: 13th February 2026

Excellent customer service that went the extra mile

5
Excellent customer service that went the extra mile Reviewed on: 13th February 2026

Good online bank.

5
Very easy to use, I can set up multiple little saving pots Reviewed on: 13th February 2026

Never had a problem with chase,

5
Never had a problem with chase, and helped me when needed. Reviewed on: 13th February 2026

Excellent service each time I contact them

5
Excellent service each time I contact them Reviewed on: 13th February 2026

The chase UK app is the best in uk

5
The chase UK app is the best in uk Reviewed on: 13th February 2026

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