Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,947 reviews, last reviewed 31st Mar 2026
448900% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Useful for everyday spending. Cashback, savings, credit, all in one. Reviewed on: 31st March 2026
MS's avatar
MS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48947)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

5
Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Excellent bank for use in the UK and when abroad, al...

5
Excellent bank for use in the UK and when abroad, also cashback is a bonus too. Reviewed on: 13th February 2026

Easy to use and good interest rates

5
Easy to use and to create different money pots. The interest rate is good, and you get cash back when you spend. Reviewed on: 13th February 2026

Consistently excellent and responsive service person...

5
Consistently excellent and responsive service personnel. I've had several dealings with Chase service over the years and rank them amongst the highest in the industry Reviewed on: 13th February 2026

been using it as my main account for a few...

5
been using it as my main account for a few years Reviewed on: 13th February 2026

Excellwnt customer service always an excellent out A...

5
Excellwnt customer service always an excellent out AIways. Someone to talk to Reviewed on: 13th February 2026

Great service , fast communication

5
Great service , fast communication Reviewed on: 13th February 2026

Scammers

5
Scammers were trying to buy from my account. They were shut down quickly and efficiently by Chase!! Reviewed on: 13th February 2026

I love the ease of switching my money from savings t...

5
I love the ease of switching my money from savings to current account. The savings cash Bach on money spent and the instant notification of money spent Reviewed on: 13th February 2026

Great customer service

5
Great customer service for an online bank. So polite and helpful whenever I call them and nit held in a queue for ages. Reviewed on: 13th February 2026

If i endure a problem they are there to help

5
If i endure a problem they are there to help Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 22999 reviews
    Chase Bank
    View all products