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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

Customer service quick to respond, nothing is too much.

5
Customer service quick to respond, nothing is too much. They were quick to update the interest rates, quicker than my other banks. Reviewed on: 15th February 2024

Excellent customer support

5
I wrote a long review here but the website turned out to let me write again. So I just write down the abstract to save time. I had very good experience with Chase customer service, thumb up! Reviewed on: 15th February 2024

Chase top bank

5
Chase is an excellent bank with a useful and easy to use app, chase is extremely useful abroad and especially in America where I visit. I would recommend to anyone and the savings rates are very competitive. Reviewed on: 15th February 2024

Honestly the best bank I’ve ever used!

5
Honestly the best bank I’ve ever used!!! So I initially heard from a friend that they use Chase and they said it’s trusted and that there is so many ways to save. I was a little dubious but tested it out. I left it for weeks whilst paying my bills and going shopping. I then scrolled down one of the days and saw that I had a reward of cash back for £15!!! Just for spending my own money…brilliant Reviewed on: 15th February 2024

Excellent current account with many features

5
Excellent product, credit interest, market forex rates when abroad, roundup option with 5% credit interest, online notification of transactions. Reviewed on: 15th February 2024

Always prompt responses.

5
Always prompt responses. Great savings rates and cashback incentives. Reviewed on: 15th February 2024

Excellent account that I could now no do without

5
Very flexible. Excellent website that is easy to navigate. Interest on day to day money. Reviewed on: 15th February 2024

Great for spending abroad.

5
Great for spending abroad. Also to keep track of my spending. Reviewed on: 15th February 2024

A good provider with a clear and useful app!

4
A good provider with a clear and useful app! Reviewed on: 15th February 2024

Fast, easy and reliable banking.

5
Fast, easy and reliable banking.What sold me initially, were free withdrawals abroad. The app is very easy to use and a simple tool to help you budget. Reviewed on: 15th February 2024

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