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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Good Bank

Easy to bank with with good cashback rewards Reviewed on: 15th February 2024

Excitant service very helpful customer service and e...

Excitant service very helpful customer service and easy and friendly to use banking app Reviewed on: 15th February 2024

Very happy, would highly recommend

Very happy, would highly recommend Reviewed on: 15th February 2024

The best bank

Great bank. Easy to use the app. Allows you to spend in America on your card too which is great. Round ups is a good addition and the fact they let you earn cash back on all spending is awesome. The mini saving pots you can open are great too, they’re easy to use and you can have different ones for different goals you’re saving for. Reviewed on: 15th February 2024

Excellent Bank

Excellent bank and customer service Reviewed on: 15th February 2024

Nice banking experience

Good bank, reliable service. Good communication with customer service team. The cash back is fantastic. Reviewed on: 15th February 2024

Excellent service, easy to use and helpful when need...

Excellent service, easy to use and helpful when needed to speak with someone. Reviewed on: 15th February 2024

Excellent online bank, with perks and no charging wh...

Excellent online bank, with perks and no charging when you use different currency. Reviewed on: 15th February 2024

Great, easy to use app

I recently went on holiday, the ease of use from the app of transferring money from accounts and the transparency in what the costs would be just made it so much easier than worrying about carrying cash around with me. Recommend using Chase, they have some of the best rates going, the app is really user friendly, easy to navigate and nothing is hidden. Very accessible. Reviewed on: 15th February 2024

Swapped to Chase recently after years of problems wi...

Swapped to Chase recently after years of problems with my 'High Street' back, Chase have restored my faith in the British banking system Reviewed on: 15th February 2024

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