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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Love the app - simple with just the right features

I’ve been using chase for 6 month and I love the app. It has everything you need without getting busy. The 1% cash back and monthly interest is great. Reviewed on: 15th February 2024

Very user friendly internet banking app, super easy...

Very user friendly internet banking app, super easy to use even for an old fogey like me. You DO NOT have to have a degree in IT to use this, unlike some other banks. Reviewed on: 15th February 2024

Great bank

Been with them for a while now and never had a problem Reviewed on: 15th February 2024

Perfect bank no issues customer service excellent se...

Perfect bank no issues customer service excellent service Reviewed on: 15th February 2024

Very easy to navigate and great rewards with round u...

Very easy to navigate and great rewards with round ups too ! Reviewed on: 15th February 2024

The app is easy to use.

The app is easy to use. I like the cash back and the interest rate on the savings account Reviewed on: 15th February 2024

Great for holidays

Use chase account a lot when on holiday and always get a great rate of exchange. Online is very easy to use and safe. Reviewed on: 15th February 2024

The Chase banking system truly has changed the game...

The Chase banking system truly has changed the game for myself and my finances. I’m able to save in a number of ways that truly has advanced my financial potential. Asides from the saving factor, the interest rates truly are phenomenal in comparison to any bank I’ve previously used. It’s a great bank for all ages and I constantly recommend it to family and friends but it’s a great bank to get yourself familiar with interest rates and saving in a smart way. Customer service is also very helpful and attentive. Reviewed on: 15th February 2024

I have been with chase for a while now and I have ne...

I have been with chase for a while now and I have never experienced a bank be so on top of things and provide an excellent experience I would definitely recommend this bank to people Reviewed on: 15th February 2024

customer service that makes Chase bank special

I love using Chase bank the agents are absolutely great. To be honest I never expected to like a bank or recommend one but the way the agents communicate with so much empathy understanding and down to earth sounds like your talking to a mate rather than a bank customer service agent. Maybe that sounds stupid I find it weird but it’s the truth and it’s the customer service guys that make Chase bank special otherwise it’s just a normal bank with a great app. I just can’t wait till they bring more products and services to uk cause I’m definitely gonna move my mortgage and other accounts to them Reviewed on: 15th February 2024

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